Our Technicians provide remote support for the following: Remote Monitoring, Help desk, Reimaging Systems, Rollout Patches, Updating Security Products, Deploying New Software, Testing Images, Troubleshooting PADs and Blackberry Devices. Software Distribution, Configuration and Security Management, Network OS Installation, Password Recovery, and Vulnerability Scanning. We have two options for our clients: A direct connection to the Customer via PIN code or emailed link that CTG Tech sends to your corporate email address per your request., and then CTG tech will automatically connect to your device when you open the link.

 

Residential Service Membership (Onsite TECH Dispatched in less than one hour!) How? CTG have at least 5 Certified Techs registered in your area
Service Option
Type of Service
Price
Activation Fee
Number of Payments
Billed Monthly
Contract
Call for Pricing
no fee
12
Membership
Billed Monthly
Contract
Call for Pricing
no fee
12
Billed Annually
Contract
Call for Pricing
no fee
1
PC / Server Support
Billed Monthly
Contract
Call for Pricing
no fee
12
Billed Annually
Contract
Call for Pricing
no fee
1
One-Time Tune-Up
Windows One-Time Tune-Up
One Time
Call for Pricing
N/A
1
Single Support Incident
Up to 120 Minutes of Service
One Time
Call for Pricing
N/A
1
PDA to PC Synchronization
Requires Subscription on Synchronized PC
One Time
Call for Pricing
N/A
1